

Reviews
My business is nothing without my clients. Thank you to all of you who entrusted me with your home sales or purchases over the years. I am blessed to call many of you friends!
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Thanks to Mark Griswold, we were able to find and buy our new home! It was even better than we've expected! 🤗
When we asked him to help us, he inquired about what our requirements were. Thus, he found 9 contenders based on his analysis. He had taken us around for a couple of days to visit our potential new homes that he'd picked for us, based on our standards. In a very short time, we had decided to buy one of the contenders Mark Griswold has brought us to. Why? Because he brought us to a brand new beautiful home that had better features than our standards and requirements! 👏🏼😃
- Chris & Ida, Post Falls
We have nothing but praise regarding our realtor, Mark Griswold! My husband and I were interested in relocating to an area closer to our daughter. We were unfamiliar with where to look. We did know that we wanted to downsize from a 2 story,3/4-acre home to a smaller rambler. Mark Griswold was very professional, personable, and knowledgeable. Once he knew our parameters, he diligently researched homes within our requirements. Communication was frequent and he never hesitated on taking us to many listings of homes for sale until we found one to our satisfaction. He was supportive of us for several months after our home closed but before we could move in. You will not get better service than with Mark Griswold of Best Choice Realty/Refuge Properties!
- Robert & Natalie, Rathdrum

He was quick, efficient, and extremely knowledgeable. The most important part of Mark's sales approach is he never pressured us. Took us to some questionable homes I wanted to see. Guided us when he saw a potential issue. We really enjoyed working with Mark and found him the perfect realtor for us. Update; We are looking for another property to purchase and there is no other realtor we would even consider using. Mark is excellent and made the entire process as easy as he could for us.
- Merlon & Mary Ellen, Post Falls
We originally planned to start our search for the right home in Northern Idaho proceeding down south, and working our way east. However, upon meeting Mark at a home we were interested in, we learned that he and his family had recently moved here and that we shared common values. We formed a great relationship with Mark, and based on our feedback, he took us to a variety of homes over a three day span until we found the perfect place to call our own. Mark was instrumental in making Northern Idaho our home. Finally, it has been eighteen months since we’ve purchased our home in Post Falls, and we are more than happy!
- James & Pam, Post Falls

Great help in finding the home we love and getting the price we needed! Mark listens to know what you are looking for and works hard to help you find it!
- Kevin & Sherry, Post Falls
Mark was great! Very responsive and helpful. He never once complained about our wanting to see a ton of houses in a day. We had complicated loan issues and Mark worked with us and our lender to make the process as easy as possible. Highly recommend!
- Jeff & Glorie, Post Falls


We called Mark off of a listing when we first came out here in June 2022. We looked at several houses because we kept having needs that were changing. Four trips up here later we finally found the place we liked. The experience was excellent. Zero issues. Mark was always responsive, answering all the questions. Everyone should wish for a Realtor like Mark.
- Max & Angela, Spokane Valley
Mark Griswold is truly the best real estate agent ever. We have already recommended him to our friends. At our first showing Mark gave us a copy of a book he wrote, The Incomplete Guide to Buying and Selling Your Home, which proved quite helpful during the entire process. I highly recommend it, along with his services. Mark’s customer service is impeccable. He really is there to help make the process easier. Mark showed us so many homes! Every time we called or texted to see a home he would schedule a viewing for the very next day and often times seeing five or more a day! Each time we viewed a home, if we had any questions Mark couldn’t answer, he would text or call the listing agent and have an answer for us before we left the premises. This was so helpful and sealed our commitment to working with him. Upon finding the home we wanted, Mark took the time to call and schedule several vendors for pricing on services needed. We had quotes from vendors in just a couple of days! This was above and beyond anything we expected. This service he provided certainly helped us to make a quicker decision about the purchase and expedited the work needed after our move. Mark always treated us as though we were his most important client. I think that’s because Mark really does believe all his clients are his most important client. Thank you Mark for helping us find our new home. We really appreciated everything you did on our behalf. Thank you for introducing us to your sweet family, We are looking forward to our new found friendship. God bless.
Mary & John, Post Falls

I honestly can’t imagine a better agent to represent me during this purchase. Mark has invested so much time and effort to make sure the transaction went smoothly along with helping me arrange and set up appliances in the house as delivery services messed up my orders. Mark is amazing and super responsive to his clients. Thank you, Mark, for everything you did and continue doing on my behalf.
Yana, Coeur d’Alene

Thank you for all your help! In 2021 I started shopping for a home during one of the worst buyer’s markets in recent history. While looking for a realtor that could guide me through my first home purchase, I knew the journey was going to require patient persistence. I’m so grateful for my wonderful team that worked with me closely to secure me a home that met my needs and wants. Regardless of the time or day, someone was always ready to help me with all aspects of the buying process. This team goes above and beyond everything I could have asked for.